Siemens Washing Machine — Delay in supply of spares

Sir, I have purchased a washing machine whose initial 2 year warrenty period is getting over by the end of this week.I have been trying to cotact your local siemen's office for getting PWC for another 1or 3 years as the case may be. However the local representative one Mr Ramesh is not able to help me because he is yet to get the rate for PWC inspite of his best efforts. Earlier also I had Siemen's washing machine which was maintained by RBS company and I had no problem in getting the warrenty for each year. Can you help me?. As I am a senior citizen, I need the PWC and can not run from pillar to post for such a small things like extension of PWC. Please help. K.Venkataramani.Ph No[protected]M/C No E-No- WM07A165IN/04 Serial No FD[protected] Mobile No [protected].Thanks. K.Venkataramani