[Resolved]  Siemens Washing Machine — Now working

Address:

Chennai, Tamil Nadu

Reg. Washing M/c Service, in Chennai BSH app. is the service provider. I regret to say that I never seen such a irresponsible organisation without any service motive.
They have enough ph.no, no body pickups the phone.
No one take the ownership.
Absolutely no intelligence in their work. For a service call, I am waiting for more than 45 days. I went in person & report the problem, after 3 week they said that somehow our service engr. left to attend sorry.

After two days they send a junior engineer and said shaft, barring & drum is problem without dignosing it.

In spite of that they asked for adv. for barring & shaft. I paid the adv for the spare and they committed to come. But they didn't turned up. When we asked they said the part they are having is faulty. They have ordered for it and asked 2 weeks time. Till now no response from them

Now it is more than two weeks when we enquired it they are asking one more week. I really do not know what they are doing. How come Siemens such a pathetic service setup

It is really pathetic. Pl. take immediate steps other wise though your product is good, it will perish for sure.

Hieght of it, When we report in their website, it will give confirmation code, though you type it properly, it will not get submitted.

Best thing is they should be banned in selling washing machines in India.