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[Resolved]  Siemens Washing Machine Wm2002 Xl — The drum not rotating

I have contacted the Service Centre exactly 2 weeks back but still there is no response.I really donot know what to do.The nearest service centre is in TIRUNELVELI or MADURAI whereas I am at Tuticorin (Tamil-Nadu) INDIA.Siemens should ban on selling products to areas where in they cannot reach the customers on call.Here it is talking to a wall, there is no system of registering a complaint online nor even being allotted with a complaint # or waiting time.All this is very agonising after you have spent money to buy a trouble free quality product.Please ask Siemens Customer Care Manager an answer to my question.What should My next move be?
Complaint marked as Resolved Aug 14, 2020
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    Siemens Home India
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    343
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    0
    Resolved
    250
    Siemens Home India Phone
    +91 22 6751 8000
    Siemens Home India Address
    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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