[Resolved]  Siemens Wm A 10165 — Repaired machine showing the same complaint

Address:Ernakulam, Kerala

Sir I had already informed you about my last complaint, (on 22/3/2012) I was forced to repair the machine in my on expense as the engineer was ready to furnish some discount on the quoted amount previously. By collecting an amount of Rs 5560/- from me, they had changed the drum and shock absorbers. The engineer checked the machine and he was satisfied and that has been mentioned in JOB CARD Number 10/ C/1777/12 dated 29/3/2012. But on first use the machine showed the previous complaint again.

I don't no what to do now. By purchasing a machine like this, I had lost an amount of RS 30960/- (cost of machine Rs 24900 + service charge Rs 500/- + spare parts cost Rs 5560/-). Till this date from the date of purchase.

I request you to take necessary steps towards the clients who were responsible for this huge loss for me. Still I am having the same doubt I had previously mentioned that is the machine supplied to me was a new one or not. Please find out that also.

Yours faithfully
Siby Thomas
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Aug 13, 2020
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