[Resolved]  Siemens Wm A0716 — worst service

I baught siemens washing machine in june21st 2008 .I baught in Jaisons,tirunelveli and delivered in chennai.Now i am in chennai.My machine fault on last dec15th and i try for siemens nobody can pick the call.I informed where i baught this machine.They complaint on Dec21st and my complaint number is 7416.After 1 week one service person came to my home and said the drum is problem.we can change the drum within 15 days.I will wait for that days and then called to siemens service center,chennai.I called Miss.Revathi and Miss.Eswari,they told to me within 10 days we can solve your problem.I am not satisfied with his answer.so i called Mr.Ramesh,manager,he told to me that spare(drum) will come from Germany so it will take feb 1st week,so wait for that days.I will also wait and feb 1st week i called Mr.Ramesh not pick my call and Miss.Revathi told to me Feb2nd week we will come and cure your problems.So there is no response from the service side.Finally i called to Jaisons manager Mr.Karuppasamy,Tirunelveli and Mr.Benet on Feb12th.Mr.Karuppasamy told me tomorrow service person will come and change the spare and solve.Next day i wait for the whole day.No one can come and nobody can call.In evening i called Mr.Karuppasamy he told today service person have some other work,so monday defenitely come ans solve.I will also wait for monday,Feb15th.In evening i called again Mr.Benet and informed what can i do?there is no response from your office side also.Suddenly he called one person and put conference and shout with him give Mr.Ramesh number i will call him.He also tried but there is no response from Mr.Ramesh side.He said to me put one complaint to consumer court for this.So i talked with my advocate to send the notice for siemens service and Jaisons.If there is any other authorised person from siemens and jaisons please send me reply and solve the issues.I hope it will reach the authorised person.Please send the acknowledge and send reply for my complaint.

regards,
Babuji.
Mob : +[protected]