[Resolved]  Sify Broadband — damage of pc moterboard by faulty wiring

Address:

Thane, Maharashtra

I sanjay kumar sharma having a sify broadband connection at my house. My user name is tisai215sanjay I have taken night plan from 10-8.00 am. On 27.july.2010 a huge amount of electric/power supply come through lan connection due to this my PC-motherboard, UPS, and my spyguard is all burnt as my lan card is melted due to faulty wire connection done by sify representative.
I showed my computer to the shop where i purchased as it is in warranty period they told me that your motherboard was burnt through lan card from which excess electric supply came they didn’t put an proper fuse trip switch which can be triped when excess power supply come the router is also burnt.
In my building 2 more pc has been burnt who also have an lan connection with sify broadband.
I talked to representative named nitin who handle all these things he told me that its not our fault he can’t do anything.
I talked to customer care both peoples named Vijesh (techninal) & Mithun (non-techninal) and lodged a complain & my complain no is 10428972 which was registered by person named Mithun (non-techninal).
Who will pay my loss as i purchased motherboard & chipset which cost me RS.15961 and now its burnt due to faulty wiring. I can’t afford that huge loss of my desktop which i purchased recently on 25 Dec 2009.
I need full repayment of all my damages which was done by your defect in service (faulty wiring).
Please reply me as soon as possible.