Dear sir,
It has been obseved that My sify account id bk 402 balance suddenly reduced from Rs 314/- on 3 Nov 08 to Rs 198 om 4 Dec 08. I was shocked to see when Login details showed it was logged from 946 Pm on 3 Dec to 0648 on 04 Dec. Though I had switched of my PC at about 2300hrs, how it is possible it was logged while my PC is off.
For lodging the complaint I has called 5 times to customer care I completed all the formilities as directed the voice message. But neither my call was attended nor I was called back. Why? Then why we customer phone no is taken during the process. I has observed the same at other occassions and reported to customer care.
Once Miss Sangeeta executive cut my call half the way and not bothered to contact by any means.
It is requested pse check your record I have made 5 attempts to contact from mobile no [protected] to your helpline no [protected] between 1130 hrs to 1730 hrs on 4 Dec 08 and was not attended neither I was called back as the voice message said once. Pse check you records and the executives on line and duty and responsibility to be fixed and same may be intimated to me for further needful.
I donot know who used my id, during this period you people donot respond where the custmer will go.If it is mistake on your part same to admitted and balance to be refunded in my account
Best regards
Ajay Kumar Was this information helpful? | 
yesterday i loged in my account at 9.30 pm and after 10 pm i started down loading a software at 1 pm. it shows that your account is expire. that means my account is expire even though i am utilizing the happy hour.
i am fed up with this connection.