Sify Broadband — Very Poor Connectivity

Hi,
I have wasted lot of time in pursuing Sify Broadband service Associates in Bopodi, Pune area to fix connectivity issue I am facing since 2 weeks. Every time they have some very unacceptable excuses or they just promise that they will fix issue. Almost daily I give them a call in reference of connectivity issue but all is in vain. Is there anybody who keeps a track of what kind of service these guys are providing?
Its very frustating altough u have net connectivity at your place still you are stuck with web releated work.