Sify Broadband — No action from last 35 days on complaint in connection

Sify has very poor services in terms of service provider and speed also.

I am a Sify broadband user.
Vendor through which we taken connection is ARN Net & Computers. Their services are pathetic. Whenevr you call this guy he says call at customer care. Then why is he charging Rs 50 per month for services. I think This vendor should be banned immediately.

Then, I did first complaint on 8th October 2009 at sify customer care and I was being told that It will get resolved within 12 working hrs. I did not hear anything from there side.
I did second complaint on 12th October 2009 but again no action taken.My account got due for renewal on 13th October 2009.

On 16th I got a call that you need to renew your account. When we told about the scenarion to the person they said this is a problem with the vendor not with the Customer care.

I have done the complaint to the head office as well but no solution has been provided yet. I am still looking for their action on my complaint.

Thanks
Ruchi Sanghi
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Sify Broadband — No Action Towards Complain

Date: Thu, Aug 06, 2009.

Today’s Speed Before 10.00 P.M

:::.. Download Stats ..:::
Download Connection is:: 304 Kbps about 0.3 Mbps (tested with 507 kB)
Download Speed is:: 37 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/08/06 - 10:00am
Bottom Line:: 5X faster than 56K 1MB Download in 27.68 sec
Tested from a 507 kB file and took 13.649 seconds to complete
Download Diagnosis:: Awesome! 20% + : 57.51 % faster than the average for host (sify.net)
D-Validation Link:: http://testmy.net/stats/id-SQDBOZU5A
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 [!]

After 10.00 P.M

:::.. Download Stats ..:::
Download Connection is:: 165 Kbps about 0.2 Mbps (tested with 507 kB)
Download Speed is:: 20 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/08/06 - 1:05pm
Bottom Line:: 3X faster than 56K 1MB Download in 51.2 sec
Tested from a 507 kB file and took 25.202 seconds to complete
Download Diagnosis:: May need help : running at only 85.49 % of your hosts average (sify.net)
D-Validation Link:: http://testmy.net/stats/id-7Q6GN2K4P
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 [!]


THIS IS WHAT I AM GETTING AFTER PAYING MONEY TO SIFY...PEOPLE. WHENEVER I CALLED THIS PEOPLE THEY TRANSFER CALL TO CHENNAI...WHAT THE HELL. THEY DIDNT TOLD ME ABOUT THAT. I GOT 1250 /- BILL OF MOBILE. THIS IS REALLY CHEAP THING I EVER SEEN.


SIFY BOARDBAND IS A CHOR COMPANY...I ADVICE TO PEOPLE...DO NOT TAKE THIS CHOR COMAPNY


IS THERE ANY ONE TO HELP ME...I WANNA SUE THIS PEOPLE

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