Sify Broadband — frequent disconnection and 2nd hdd cable utilised

Address:

Pune, Maharashtra

I, Mina Fernandes had taken the sify connection a year back. at that time the cable used was a second hand , the cable operator hired by the company said he would change the cable , but for the time being i should use it. The same is used till date, inspite of complaining via toll number.
There is always cable unplug error, everytime the cable is disconnected from the server. i am paying 500 every month but can utilise only 4-5 hours on the intervention of the cable operator to plug the connection.
Since i am using the internet at night and it is a mental harrassment when you cannot use it due to this problem and the cable operator does not attend or call on to check for issues.