[Resolved]  Sify — Complaint against the sify voip connection

Address:Delhi

Thanks sir u have passed the time to check out the machine even ur staff knows that it will not be configure on mtnl than why they are wasting their time.



I[censored] could not rectify it than i want to surrend it and return my security of rs. 40, 000/-





Kindly take the personal visit and check it properly and not try to resolve it plase rectify it because the sify custoemrs are breaking through non working of sift voip connection.









(The following detials which have been correspondent by sift department but there is not use of it

Dear mr. Gulati,



Thank you for your mail.



Further to our telecon, please note that the voice services in your outlet is disrupted as the voice unit has gone faulty due to earthing issues. As per your request in the call, inorder to check enabling the voice services through the alternate osp available with you, our engineer would be visiting your outlet in next one hour to try out the solution planned.



If we are not able to enable the services through the alternate osp, we request you to install an isolator to arrest the earthing issues in your outlet, post which you can resume offering voice services to your customers.



Do mail me if you have any further queries.



Warm regards,

Ravi kumar



Regards,



Natesh mani

President - consumer infrastructure business

Sify technologies limited

2nd floor, tidel park,

4, rajiv gandhi salai,

Tharamani,

Chennai -600113

Tamil nadu, india



Phone: +[protected] ext.2644

Fax : +[protected]

Cell : +91 [protected]

Email : natesh. [protected]@sifycorp.com

Web : www. sifycorp.com



From: herry gulati [mailto:[protected]@gmail.com]
Sent: tuesday, april 26, 2011 12:07 pm
To: natesh. [protected]@sifycorp.com
Cc: [protected]@sify.com
Subject: complaint agaist the poor service of sify ltd









Remainder remaider remainder remainder



No one is taking it seriously i have sent a lot of reqeusts and complaint i[censored] canot solve it than reply me and return my security of rs. 40, 000/- i

I am not able to get the more income so that i could not afford the machine of rs. 3400/- as per ur senior engineer to cover the earthing

So tell me the way to rectify it

I hope that i wil get a favourble response from ur side.



User name : ashok gulati

User id[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I AM GOING TO REGISTER A COMPLAINT AGAINST THE SIFY COMPANY FOR VOIP CONNECTION I HAD TAKEN THE SIFY VOIP COONECTION FROM THE LAST 5 YEARS i have paid Rs. 40, 000/- advance as a secutiry but from the last 2 months my voip connection is not working i am not able to make any ISD call i have tried a lot of complaint to the senior officer in SIFY BUT No one is taking it seious neither they are recitfy my problem nor returning my security
i requst u to please consider my case and help to return my security money i want to surrender it because company is not handling my problem siscenrely
They have passed the time to check out the machine even ur staff knows that it will not be configure on mtnl than why they are wasting their time.

IF SIFY COULD NOT RECTIFY IT THAN I WANT TO SURREND IT AND RETURN MY SECURITY OF RS. 40, 000/-


Kindly take the personal visit and check it properly and not try to resolve it plase rectify it because the sify custoemrs are breaking through non working of sift voip connection.




(THE FOLLOWING DETIALS WHICH HAVE BEEN CORRESPONDENT BY SIFT DEPARTMENT BUT THERE IS NOT USE OF IT REMAINDER REMAIDER REMAINDER REMAINDER

NO ONE IS TAKING IT SERIOUSLY I HAVE SENT A LOT OF REQEUSTS AND COMPLAINT I[censored] CANOT SOLVE IT THAN REPLY ME AND RETURN MY SECURITY OF RS. 40, 000/- I
I AM NOT ABLE TO GET THE MORE INCOME SO THAT I COULD NOT AFFORD THE MACHINE OF RS. 3400/- AS PER UR SENIOR ENGINEER TO COVER THE EARTHING
SO TELL ME THE WAY TO RECTIFY IT
I HOPE THAT I WIL GET A FAVOURBLE RESPONSE FROM UR SIDE.

USER NAME : ASHOK GULATI
USER ID[protected]
PLEASE REGISER MY COMPLAINT AND TAKE NECESSARY ACTION IF RESPECT OF MY COMPLAINT
I SHALL BE THANKFUL FOR YOUR COOPERATION


from
ASHOK GULATI
185 OLD SAHIB PURA TILAK NAGAR NEW DELHI - 110018
[protected]

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