[Resolved] Silicon House — worst java hosting

N

nitingour99

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

One of the third and worst class hosting provider company named siliconhouse website is www.siliconhouse.net, 18, First Floor, Corporation Commercial Complex, Opp: CPWD Quaters, Third Main Avenue, Indira Nagar. Adyar. Chennai - 600020. Tamil Nadu. India. i have purchase java hosting reseller plan and my whole plan and all website stoped suddenly from 19/September/2013 to till date. i have to fefund all amount to my all customer under this reseller plan.i have generated many tickets but These guys are absolutely clueless. Do not expect any sort of customer support... you might wait nine hours for a reply on online support if your issue is complex .Do not even attempt online chat support unless you have a simple question, and they NEVER ever respond to the phone support. They are totally incompetent, and refuse to even meet you half way, choosing instead to ignore service requests. I have records I will be happy to share to prove my allegations - do NOT do business wit them when i talk about my payment refund they doesn't a single reply on this topic.

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Complaint marked as Resolved

Thanks Sir, i have two reseller account on silicon house. first one for php and second for java. php account is fine but i suffer from java hosting So Now they committed for providing me better service

Silicon House customer support has been notified about the posted complaint.