[Resolved]  Siti Cable — NON RECEIPT OF SET TOP BOX

Address:

Howrah, West Bengal

Sir
I had applied for 2 (Two) set top box on 25th January 2013 to VCN cables net work provider around 11 a.m (Situated at Linton Street ) Kolkata 700014.on deposit of the payment by cash RS 1600(800*2) i was being told that the set top box shall be provided on Wednesday i.e 30/01/2013 by evening .The concerned person whom i hjad handed the money was Mr Norton (mobile No ) [protected] no receipt was provided regarding the money paid .on Wednesday when i called up regarding the delivery and instillation of the set top box he told that the boxes have arrived but internal configuration is required and it will be delivered on Wednesday .On Wednesday again i called him and asked what the position is he told that the server is very low and the complete box shaal be ready on Thursday .on thursday when called the person informed that on friday the box shall be delivered at morning and need to saty at home for installation . On friday around 10.45 when gone to the office he was not present and another person who was present their told that our persons have taken the boxes and shall be installed within some hours. around 4.00 p.m again my wife approached to the person regarding the position of the set top box he told that the box is not ready yet and now it will be delivered on monday .after some discussion they had send a person with a (single piece) of box saying that to keep this and they will come later to insatll which my wife nd me did not agree abd refused to take .around 6.30my wife visited their place and directly discussed with mr norton regarding the status of the box he told that it will be installed on monday not before that .oat around 8.00 p.m i called on the siti cabel no [protected]a lady received the called and said we are following the matter .but no call was received .in this matter a mail had been also send from M/S [protected]@yahoo.co.in (Niraj Shah) no reply has been received till now .around 8.55 p.m i again had called at no [protected] a person mr Santosh assured that the boxes shall be delivered on monday morning . not satisfied with his verson i received a call from no 40025056 saying that we are looking into the matter and saying that their is our fault that why we did not take the delivery of one box sill they shall try to get delivered on monday morning .

My name is Mr sanjay shah ([protected]) and the documents subbmited are voter card by the name of Mr Hasmukh Shah & Niraj shah all residents of 59 A LInton Street Kolkata 14 YOur co operation in this matter shall be appreciated
Thanks and regards
Sanjay Shah