SJR Builders — Complete Amenities not provided as per agreement
Bangalore, Karnataka, India
We have bought a flat from SJR Builders - a 2BHK in SJR Equinox (Electronics City).
As per the agreement, the buidlers are supposed to provide Granite slab, tiles and sink for the kitchen.
Before Registering the flat, when I asked them to do the same, they asked us to Register the flat, make sure all interior work is complete and get back to them for the same.
We have paid all dues to the Builder. After having registered the flat, SJR is now saying they cannot provide the granite slab, tiles and sink for the kitchen. They are saying the contractors have moved out from the site - and there is no way they can now provide the same. They are not willing to refund any money either.
Their customer service is absolutely horrible: They do not know how to talk to customers - and do not listen to any reasoning. They are not willing to even listen and talk to a customer over the phone or in person. They have been extremely rude in the way they dealt with us - very unprofessional and have a 'goonda giri' approach.
We are contemplating legal action against them for not providing the mentioned amenities as per the agreement.
Please be wary of SJR http://www.sjrgroup.com/
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