Skoda Auto India — manufacturing and service defects

Address:

Krishna, Andhra Pradesh

The car bought from this company has been sent for 2nd free service and from that day has been continuously giving problems and has been with the dealer for the last 3 months.
Inspite of my repeated mails and telephone calls there has been no use. They has promised to give a loaner car for the delay and even that has not been given. They had been changing many parts from the engine trying to set the problem right but in vain.
I had sent a mial stating that I would be forced to go to court but that has also been of no use.
so now I want to proceed legally and claim compensation for the delay and damage done to car and also compensation for the agony i had been going through. Further there is no guarantee that after so much repair the car would be doing fine. so, they need to replace the car with a new one.