ADVERTISEMENT

[Resolved]  Skoda — Engine Stalling

I have purchased a Skoda Fabia Elegance 1.4 MPI around four months back, and within 10 days of the Purchase, the Engine had started Stalling. I had immediately complained to the Skoda Customer Care, as the Engine had stalled FOUR times on the highway, and posed a great threat of physical injuries to me and my family. Inspite of repeated complaints to Skoda for the past Three and a half months, there has been NO Action from them. Their Customer Service to describe in one word is 'pathetic'. And Last Sunday, there was smoke and fumes coming out of the engine when we took the car out. This car has caused me more mental tension and risk of serious injury, instead of any driving pleasure, and that too with one of their premium models. I urge Skoda Mangement to wake up from their slumber and start addressing Customer Issues. . I have never seen such poor service from any other Car Manufacturer.Please advise if I can file Consumer Complaint against Skoda...Regards,
Gaurav Mathur
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Skoda India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1100
    Pending
    0
    Resolved
    718
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View Full Information
    ADVERTISEMENT