[Resolved]  Skoda Fabia 1.4 Petrol Elegance — Defective Car and poor Service

I have purchased SKODA FABIA ELEGANCE 1.4 lts. PETROL on OCTOBER 26, 2008 from TORQUE AUTOMOTIVE PVT. LTD., AHMEDABAD.
After purchase, due to winter season, the A.C. was not used in the car. On the arrival of the SUMMER SEASON, A.C. is currently being used. First service was taken on APRIL 25, 2009.

Thereafter, a lot of problems have arisen in the proper functioning of the car.
They are as under-

a.) The car uptil now has run a total 2500 kms. and the Petrol filled is PREMIUM. Average kilometers per liter of petrol with A.C. on is approximately 8 kms./liter only (Less than 280 kms. for 35 lts. of PREMIUM petrol). On advice by the local SKODA dealer, even after shifting to NORMAL UNLEADED Petrol, respite is still not there. It appears to be a case from bad to worse.

b.) With only two people sitting, the pickup of the car is dismal. When three or four passengers are sitting, with A.C. on at fan-speed 3, the car can hardly run. Even at 40 kms./hr. the car has to be run in the third gear. It is only after the speed of 50 kms./hr. that the car runs smoothly, or else it either vibrates or it jerks. The gears are required to be shifted very frequently to maintain the momentum of the car.

c.) At traffic signals, with A.C. on, the car in the first gear takes a few seconds to pick up and gain momentum. In this case, the A.C. of the car has to be switched off.

This is highly irritating and causes impatience. The above problems were drawn to the attention of the LOCAL SKODA DEALER and the car was inspected and rectified as per them on MAY 12, 2009.
Even thereafter, the above problems still remain and cause a lot of disturbance while driving.

It appears, SKODA has introduced a car NOT for the Indian markets, as the car with A.C. on becomes a "HORSE-CART". I strongly call upon the PARENT company, its Indian subsidiary and the local dealer to address the issue, on PRIORITY BASIS, either by solving the problem or refunding the money back.

Formal complaint was lodged on the 19th day of May, 2009. The complaint was acknowledged with TICKET NO. 19E102109 on the same date mentioning WE WILL ADDRESS YOUR CONCERN AT THE EARLIEST. Today is 27th May and nobody from the dealer or the company has bothered to talk or follow-up.

Please Advice on this.