[Resolved]  Skoda Fabia — 6 month after relacing EPC Pump, Pipe now leak and compny not takeing this under service/manifatureing fault

Address:

Maharashtra

Hi,

I owned Skoda Fabia. 6 month before EPC pump was damage therefore I was forced to replace it even though there was no other internal damage which could point to this part demage. I paid 32000 for replacing the pump.
Now after 6 months oil pipe which is connected to stireeing pump was damage and company again forcing me to replace. On top of this, for past 3 weeks my car is waiting for part delivery. I sent 2-3 followup mails also register complaint on Skoda web site but all I received is "Your request is forwared to dealer for concern" and dealer has is just waiting for part from company.

I don't know where to go now and how to get my car repair. Its a painful and most patheic show of customer service by Skoda.


Skoda Complaint details as below

Concern No: SPL7689

Veh Regn No: MH12FF8903

Name of Customer: Ms . Poonam Bhadsavle

Dealer Name: Asset Auto (Shivaji Nagar) Dealer Location: Shivaji Nagar

Please help....
Poonam Bhadsavle