[Resolved]  Skoda / Laura 1.8TSI — Poor Service by Dealer

Address:

Gurgaon, Haryana

Dear Sir,

I bought Skoda Laura 1.8 TSI Petrol in 29th Jan 2010 Bearing No. HR 26 BB 1637. I drove the car Hardly for 1600 KM in 3month and on 25th April I had problem in Clutch Plate. When I took it to work shop I was told that probebly clutch plate has wornout but it is not available in entire Delhi&NCR. I was given date of delivery by 30th April. On 30th April I was told that Clutch plate has come but Skoda Engineers have recomonded to Change the drum also, which is not available in India itself. The car will be Deliverd on 5th May. On 5th May I was told that It will take 15 days for drum to come, however Skoda has allowed us to Deliver the car immediatly after changing just Clutch Plate and Drum can be Changed later. To my surprise when I went to service centre on 6th, I was told that the Cluch plate which has been orderd/Recived is not the one which is required. Now as usual this clutch plate is also not available in India so it will come only on 12th/13th so vehicle will be deliverd by 14th.

I want to Know from Skoda officials via this forum that if nothing is available in India than Why they Sell Vehicle in india Cheating Cutomer for their Hard Earned Money. If the company will take any action to Dealer for such type of Negligence and Casual attitue. I request this Forum to take up this with skoda. If Skoda will pay me for the Harraesment Given to me.

Regards

Ajay Nashikkar
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