[Resolved]  Skoda, Laura — Gear problem

Address:

South 24 Parganas, West Bengal

This to inform that we are highly unhappy with your sales service. I am experiencing tremendous difficulty driving my Skoda Laura. The gear lever of the vehicle has become very stiff and hence gear changing is difficult. The service manager at Jia Auto instructed me to change the gear oil which had no effect.

Now, they have advice me to wait for two weeks as the material un-available. I have been using this vehicle for the last three years and have only done 30294 kms.

This is unthinkable that a vehicle covering only 30294 kms. will develop such a snag and becomes non operational for two weeks.

Please treat this complain seriously as I am facing great difficulty due to non availability of my vehicle.

Thanking you

HARJIT SINGH (Mob. [protected] & [protected])