[Resolved]  Skoda / Laura L& K At — Bulging Tyres of Laura car

We bought a Laura L & K AT in june 2006. Recently we have noticed bulgings in its tyres. We complained to the dealership of Skoda from where we had bought this car. They told us that this is a defect in the car, winter tyres have been fitted onto it hence these problems.

Further they said that if the card had done under 10,000 kms they could have given a free replacemnet but since our car has now done more then 20,000 kms, we will have to buy new tyres.

Skoda is cheating us, if they know that there is a defect in their tyres then they should recall their cars & replace the tyres instead of the consumers discovering these faults at some point of time.

This car costed us approx 18.5 lakhs and this it is loaded with such defective tryres.

What can we do to sue SKODA and get our tyres replaced. Besides the tyres there are a few more problems, which are again being defined as manufacturing defects.
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Aug 13, 2020
Complaint marked as Resolved 
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I am also frustrated with Skoda service support. I purchased Skoda Octavia in Jan-2004 and just after 30, 000 kms, its tyres got damaged. When contacted the Skoda service dealers, they mentioned that lower quality tyres have been used in that "lot" by mistake, but they can't do anything about it.

Contacted with consumer complaints dept of Skoda India and their response was pathetic.

-Deepak Gupta
I own a Skoda Laura Apr 2008 Model. Came with Dunlop Sport tyres. Left front blew up after 4000km and I was really lucky to survive. One tyre and rim replaced after 2months !!

Dunlop does not manufacture tyres for cars in India. These were rejected tyres picked up at cheap rates from East European country.Obviously there would be Blebs, bloating and blow ups !!


Second tyre went off at 27000km and ultimately the third one blew up at 28000kms

In addition I have had a clutch full assembly changed twice, horn changed twice and a turbo changed once.

All this before I have touched 35000kms !

Dont waste your time with Customer care- neither they have any say with the dealer or with the company management. They are glorified telephone operators.

I would suggest develop a personal rapport with your dealer


Arun
Am not surprised, the dealership is pathetic and their 'carry a damn' attitude is really bad. The product is great, but losing out to bad service.

Anandh.SP

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