[Resolved]  Skoda Octavia — Worst customer service

Hi,

This is srinivas from Andhra pradesh and I own Skoda Octavia. I am here to tell you that skoda showroom and servicecentre of Vijayawada is so terrible that they took 3 long weeks and they have still done nothing and they are worst at responding the calls even . They dont have even proper technicians and proper staff to respond in a fair manner. Even if we make a call to the showroom or service centre they just play games by saying the work is finished and when we go there they ask to come tomorrow.This same thing happened thrice and we travelled 80 kms each time to go to the service centre. They dont even know what's the problem is? this is how it goes there. The worst ever customer support as far as i was concerned. Its better to close the showroom in Vijayawada or they should hand it to somebody else who is good at it. I dont know how these people get license to maintain such showrooms and service centres. Many skoda owners are getting their vehicle serviced done from outside which is a big shame for Skoda itself.

Somebody from Skoda India should take the responsibility and should find a solution for this terrible situation, otherwise Skoda would worth less than a Maruti.

Hope you people respond quickly, i[censored] follow the same way as this people then its better for you to close Skoda company in India.