[Resolved]  skoda / skoda laura — engine in a brand new car

Address:Pune, Maharashtra

My brother ,my father and myself had patronised the skoda car.We have all the variants except the fabia.Recently i purchased a laura.The starting of monsoon shows that the car which says obsessed with quality is truly not so.My new car which has hardly done 3,500 km needs a re doing of the engine.WHY? The car passed through knee deep water and some how they say the water has gone into the engine.I fail to understand how such an expensive car can stand the test of a luxury car.How this car can be called a reliable car.How one can think of getting out of the house without the scare that it might get spoilt in the rain.
Over and above this the skoda dealer m/s futura automotive in wakad have the audacity to say that they will do up the car after 10 days as they dont have the mechanics and that the mechanics have gone for training.In any case why should a customer allow a brand new cars engine to be opened.What is the gaurantee that this will not happen again.If there are similar customers as me ,which i know there are as i was told by the mechanics there that there are atleast 8 more cars facing the same problem.I think if the company does not give me proper service,free replacement and surety that this will not happen again the i am definitely going to consumer court.
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Aug 13, 2020
Complaint marked as Resolved 
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