[Resolved]  Skoda / Superb — faulty car delivered

Address:

Mumbai City, Maharashtra

Respected sir/madam
Skoda company.


I am the owner of the car skoda superb which was

purchased in the month of july 2010. bearing registration nos MH43AE5040 all the problem started after I got

the first servicing of my car

• The first servicing was done on 31/01/11

• On the 16 /2 2011 I was driving my car and the car caught fire in its boot . I was driving with my 2 year old daughter . it was the worst experience as our lives were in danger.

• Regarding that I was informed that there was a problem with the injector and my car was in the service station till the 3/3/2011. the coolant set and the oil filter was changed .also the power window was changed.

• Again on 23/3/2011 my car gave me a new shock while driving on the highway my gear box slipped [triptonic failure]. The car was again sent to the service station till the 2/4/2011. the battery was also changed

• Now on the 7/4/2011 I was in a very important business meeting with my client in hotel hyatt . as soon as we started the car it would not start what an insult I had to send my client in a cab . somehow I managed to get te car home

When I got this car I was really impressed with the features and would recommend it all my friends . but after my experience I feel it’s a big mistake. I feel cheated as a faulty car has been delivered to me . your local customer care have treated us like we own a taxi not a superb . no positive response from any service stations . even the aurangabad service was not impressive and not upto the mark.
I request u to take some immediate action in this regard
I have also sent a lawyers notice to JMD –vashi which again got no response from your end . I also will let this matter in the media that a company like yours is just giving false promises and not deliver what they promise.


Yours sincerely
Gagan alag
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