[Resolved]  Skoda Superb — poor service

Address:

Haryana

My skoda superb got brakedown at ambala on 11 th june 2013 then it has toewed to chandigarh same day.we have extended warranty also , dealer is saying for the last two months we are doing as per company guidelines and we are sending fuel for testing . but no body is telling why such a car has no safety feature for poor quality of fuel , how much damage it can do . why they are not repairing the car. is two month time is not sufficient for the company to rectify the car. I think skoda company wants only one time customer not a repeated customer. THEY DONT HAVE ANY TIME FRAME FOR CUSTOMER COMPLAINT REDRESSAL. WHY COMPANY IS NOT RESPONDING EVEN AFTER SENDING EMAILS AT THEIR HELPLINES AND THEIR OFFICIAL EMAIL ID's.