Skoda Superb — service

Address:

Aurangabad, Maharashtra

dear sir
I own a skoda superb i got this car in 2009 from aurangabad from sara auto maharastra, aurangabad. I am not at all satisfied with the service provided to me...
Here are some few point that to tell you.
1:- There is a noise in my driver site door when i close it, it makes lot of noise i have given a complain regarding this the the sara auto people they tried it to fix it 2 to 3 times and just told us that its a company fault and it cannot be fixed which is told to us from workshop manger.

2:- Now every skoda car has Bluetooth feature in it but the problem is that it doesn't work again they told us the same thing that it is company fault.

3:- Manics dress which the mechanic wears is always dirty as he is a mechanic agreed but why does he have to come and sit in a clean washed car and then dirty it again he should do all the work beforehand and then send the car for washing.

4:- A major complain which i have is that we call them and ask them if the car is ready when i think the company people have to call and tell us if the car is done or not even after we call the sara auto people they tell us that the car is ready when we go to receive the car its not ready. the work is yet to be done we have to go behind the guys and tell then to do it make them do it. what kind of a service are you people giving us?? are we supposed to help our self ?

Its a request to you that if people cant take there responsibilities seriously then you should not give such people dealership its shame on SKODA AUTO to have such a service given to the people and i think that each and every dealership should have a inspection at least once a month so that even you come to know what is the condition and what service do we get.I[censored] cannot deliver the customer with happiness when he or she walks out your service station i think you should shut your plant in india and go back..

contact number:- [protected]

your unsatisfied customer
manohar karad