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[Resolved]  Sleepwell Mattress / Sigma — mattress

Dear Sir/ma'am

I bought a sleepwell mattress which costed me Rs14900 from HAPPY HOUSE, OPP MAHAVIR GARDENS ,KOLHAPUR, MAHARASHTRA.the mattress is supposed to give support to the back,but it is as hard as ever.My complaints are
a)When the mattress was brought home there was no name tag on the mattress so we dont know if it is genuinely SLEEPWELL'S . The dealer convinced me that there was no need to stamp the guarantee card as every thing is computerised.
b) We called your call centre ,they told they would send your representative,he hasn't turned up till today.We are in the Army and will be leaving this station in a fortnight.
I request you to take action immediately so that we don't lose faith in your company.
My phone numbers are- [protected] ,[protected]

yours faithfully,
Bina Menon
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Complaint marked as Resolved Aug 13, 2020
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    Sleepwell
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    199
    Pending
    22
    Resolved
    44
    Sleepwell  Phone
    +91 12 0451 2260
    Sleepwell  Address
    37/2, Site IV, Sahibabad Indl. Area, Ghaziabad, Uttar Pradesh, India - 201010
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