Sleepwell — misguidance by sleepwell dealer

Address:

Hisar, Haryana

We purchased a sleepwell mattress on 11.11.12 from sanjay h/L foam emporium, hisar. Payment of rs. 11000/- Was done by hdfc credit card. At the time of payment it was promised by dealer that emi will be made, but from my card bill statement it was clear that no emi was made from the dealer.
On approach to dealer on 14.12.12 he comitted his mistake and said to come on coming monday.
On 17.12.12 when I approached again , he said he will talk to company and get a code for processing.
On 18.12.12 when I approached again he said he will talk, busy, call again.
To day its 26.12.12.And yet has not responded n on call even he does not respond satifactorily.