Snapdeal — Snapdeal or scam deal

Address:

Chennai, Tamil Nadu

I bought and gifted one ornament to my friend through snapdeal.com. Order No :[protected] worth around Rs.1050.

One of my friends said that he encountered the issue with snapdeal that, if the billing address and delivery address are not same, they used to send some junk product instead of original one.

So, I contacted the person who received the gift and found that it was not the one which I ordered. That was a birthday gift and for a curtsy she did not show her displeasure about that junk product.

Finally, I contacted the snapdeal CS with this issue and got most irresponsible answer(which wasn’t their T&C) “If in case you have receive a different product then you should have reported the issue within 24 hours. Now it would not be possible for us to force the vendor for replacement or refund. “

Mean that they do all frauds and you have only 24 hours to react. There must a great deal between snapdeal and their vendors.


So folks: BEWARE of snapdeal. Stay away from them. Search some other sites who provide customer protection like eBay.

Snapdeal: you should not sell the products where you have no control on vendors. Its looks like “impotent marrying a Miss World.”. so better to change your name snapdeal to SCAM DEAL.