[Resolved]  Snapdeal.com — Cheating customers through wrong information

Address:

Pune, Maharashtra

I bought a voucher from SnapDeal.com. Order No is[protected]. When I went to the merchant ( Jalaram, Pune ) to redeem the voucher, he put forward some additional Terms and Conditions ( like compulsory 3 months subscription ) which was no where mentioned on Snap Deal website when I bought the voucher. When I asked merchant that this is not mentioned on Snap Deal website, they told that its not their problem, we had asked Snap Deal to put these Terms and Conditions and now you contact them only.
I contacted customer care of Snap Deal and some Mr. Asim told me that they aplogise for this and will get back to me with a resolution in a day or two.
Now I am trying to get in touch with Asim but everyone on customer care says he is busy and will get back to you and not one is getting back to me. I am feeling harassed and duped by these Snap Deal guys. Can someone please look into this matter and help me and teach this fraud like online voucher / deal selling company Snap Deal?

Regards,
Anurag Sangal