[Resolved] Snapdeal — Delivered Old and fault product instead of new one

gona.ajaykumar

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I requested for refund of money and submitted the device back to snapdeal on 27th Oct 2013. till then snapdeal is unable to refund my money and they are not even speaking properly. My Kranti customer care executive simply disconnected call when i asked for refund of my money. Waiting for refund of money as it is 10 days for now.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

sauravdodka

from Mumbai, Maharashtra

worst service never use snapdeal.

snapdeal_help

from Delhi, Delhi

Dear Ajay Kumar,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 7 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

snapdeal_help

from Delhi, Delhi

Dear Ajay Kumar,

Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team