[Resolved]  Snapdeal / DTDC Courier — liars & cheaters

Address:Visakhapatnam, Andhra Pradesh

I have purchased slippers through Snapdeal. The size didn't fit so I called snapdeal people and they asked me to return the product through courier so I booked thru dtdc vide consignment no . H00835239 on 24/05/2012, but snapdeal people say they received empty packet. and DTDC people showed the status in their system as delivered on 26th May 2012. Whereas Snapdeal people are saying they received the packet on 30th May 2012. I don't know who is telling truth. But finally I(consumer) became the loser. Thou the cost of the slippers is just Rs.500/- but we came to know about the high level thieves. whoever did this they lost the faith from the consumer. I feel both SNAPDEAL AND DTDC ARE CHEATERS...........
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Aug 13, 2020
Complaint marked as Resolved 
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Snapdeal and Travelport and fleecing customers and you should be beware:

1) Snapdeal has been selling a hotel voucher from some agent called travelport offering 4 night stay for Rs 4099. They also carry a long list of hotels across India and customer can choose from any of them
2) Snapdeal takes advance payment of Rs 599 for the voucher and asks you to pay remaining Rs 3, 500 to Travelport
3) I purchased 2 vouchers on 5th Jun from snapdeal and emailed the same to travelport on 6th June. I choose the hotel dates in last week of August which was 3 month ago. This, was to make sure that I get the booking in my preferred hotel.
4) I kept on trying to contact them with no response, . Finally on 11th June, I got the bank account details from travelport where they wanted me to deposit remaing amount. They refused to even let me know if my preferred hotels are available. Since I had already paid Rs 1198 for 2 vouchers, I decided to take further risk and again deposited Rs 7, 000
5) Once I deposited all the money, again they became unresponsive. Till today i.e. 19th June I ahve not heard back.

This is full 2 weeks of wasted effort for a travel booking that does not take more then 10 minutes on any other travel website.
I have heard from others that Travelport use similar delay tactics. Thus they will come back to you every 10-15 days and tell you that your preferred hotel is not available and ask you to send a new list. Thus, you will end up going in circles.

Please be cautious while buying any such voucher from Snapdeal and Travelport.

Regards
Dissatisfied customer

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