[Resolved]  Snapdeal — fake promise

Address:

Gurgaon, Haryana

Snapdeal lures customers promising heavy discount of the products listed on their website. They ask you to pay a token amount (say 10%) and get discount from on the merchant when you purchase the product.

I also got into trap. I paid Rs 90 in a online transaction from my bank account for getting lunch in ibis hotel gurgaon for 2 persons at 45% discount. Snapdeal has promptly sms me the discount order no #[protected] with two vouchers no #[protected] and[protected] to get it redeemed at the counter. As it was mentioned in the T/C of the voucher to at the appointment in advance, i called the hotel to pre-book. To my surprise Ibis hotel refused to honour these discounts on Sunday when i wanted to visit them.

I called up call center of the Snap deal to complaint about the same. They heard my complain but shown inability to influnce the merchant to accept their discount request.

I am disgusted by the method of cheating snapdeal is doing online. They should be penalise under the provisions of Indian penal code for online fraund and cheating.