[Resolved] Snapdeal — Biggest cheater online

rnyadav

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I placed and order no[protected] on 17/2/12 for full sleeve tantra tshirt code CRIKCKET-CHOCO. Right from placing order to the shipment , at every stage i had a very bad experience.Following are the issues unresolved:

1. As a first time shopper on snapdeal.com i should get promotional discount of INR 50 ,that i never got.When i checked the pathetic customer support after holding the line for 30 min , they said that they will correct the invoice amount so that i get the promotional discount . I never got it.

2. They delivered the item that was completely different from the one that i had ordered.I actually ordered full sleeved tshirt for my nephew , instead they delivered a half sleeved tshirt. The delivered product is not what i intend to gift my nephew and i felt ashamed of that.

3. Emails sent to customer support when without any heed/action.unsupportive customer support.

Guys please beware SNAPDEAL.COM is a big liar and never deliver the correct items.

Thanks
Ram Naresh
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

balkrish

Peothe who resided in US where customer satisfaction is the top most priority of business have experiened excellent treatment when they buy anything from amazon etc With the same impression they try in INdia But one thing they forget is India is full of cheats from the lowest level beggar to the topmost politician This treatment of non responding is not with commodity alone it is with insurance, bank deals, real estate promoters, two wheeler dealers, service centres of vehicles and what not Hence it is not unique and they should expect in every activity VANDE MATHARAM HAS turned into VANDU EMAATHAROM I have experienced this with a reputed Bank and LIC