[Resolved]  Snapdeal — product is not working

Address:Nayagarh, Odisha

My Name is hariharan, I have placed an order in snapdeal through snapdeal.com for a Foce Multi Eye Bracelet Watch for Rs.3499/- on 13th Nov 2011. They supposed to deliver the item within 7-10 days they have dispatched the item. I spoke to the customer care twice and they are saying they will ship the material ASAP.. but still i have received it . But that product is not in working condition. Snapdeal order number is[protected]. . Please arrange to deliver good product or refund the money. Thanks
My mobile number is [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Sir,
I have purchased in online one wrist watch in snapdeal on 13.11.2011. once I received that product but it is not in working condition. please do needful for me....
Hi Hariharan,

We have received your complaint regarding the product mentioned. We have forwaded your request for the same and will update you on this as soon as possible.

Regards
Snapdeal Team
I ordered a product (Tommy Hilfiger Men’s watch) on Nov 25th via Snap Deal & the same product was delivered to me today. I was very happy they delivered on time but it was a shock when I saw wrong product was packed instead of the one I ordered. I ordered a men’s watch & the one I got was Women’s watch with a white strap. I am totally disappointed with the service you guys do.

Now I have to parcel it back to you spending extra bucks from my pocket ! I hope you guys will atleast help me in cancelling the order & do the refund asap.

Complaint No: 38620
Hi Hariharan,

We have processed your refund and you will be receiving it very soon.


Regards
Snapdeal Team

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