[Resolved]  Snapdeal — Purchased a product topskin which is not delivered yet

Address:South 24 Parganas, West Bengal

Purchased a topskin from the website www.snapdeal.com using my credit card. The amount has been deducted but the product has not been delivered to my address listed. The vendor http://www.topskin.co.in/ is not responding to my phone calls for deliver of the product. Order number: 968. Please do something about www.snapdeal.com and http://www.topskin.co.in/, so that they cannot do fraud with other customers.

Thanks
Sandeep
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sandeep Paul,

We are very sorry for the delay happened by the courier company.

we will make sure such delay do not happen in future.

i hope you love the product

Thanking you

Topskin feedback Team,
I order dell laptop order no[protected], but are not delevary.
I have ordered a laptop skin, order #5204 from topskin.co.in on 7th June 2017. till today (21st June) the order shows as "pending" and there is no revert from topskin to multiple mails from my end. Somebody picked the call on the listed number on the website, and promised to cancel the order and refund the amount, but after that nothing has changed from the last 11 days. The company looks like a fraud company. I really repent for making the payment in advance, and not opting for COD option. Do not buy anything from them.
Snapdeal.com Customer Care's response, Jun 23, 2017
Verified Support
Dear ashwin bhat,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

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