| Address: | Lucknow, Uttar Pradesh |
I had placed an order ([protected] from Snapdeal.com on Sept 16, 2013 for a Samsung GT 8262 core. I used my credit card to make the payment, using EMI scheme. I was supposed to be shipped the first issue on 26th Sep after continuolsy fooling me. On the 26th of Sep, after getting no intimation regarding the shipment, I called up Snapdeal helpdesk. They suggested I cancel the order because they have shortage of product. So, I cancelled the order and I was promised a refund of Rs. 12830. 20 days have gone by, and I have still not received my money in my bank account.even my credit cards now demanindng to submit EMI while i have not received any amount Every time I call their helpdesk, they say the same thing, "Give us sometime.. you will soon get your money." I have been promised that I will receive the money by end of this week, ie by tomorrow. But somehow, I know that they will not refund the money, because normally NEFT transfer takes 2-3 days, and they have initiated the refund last Thursday, according to their executive. Please help me get back my money. Thanks,
Samar Ur Rehman
[protected]@gmail.com
[protected] Was this information helpful? | 
Sorry for the inconvenience. This is to inform you that your concern listed 14 Oct 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Snapdeal Online Team