[Resolved]  Snapdeal — Not refunded the amount by Snapdeal.com

Address:

Bangalore, Karnataka

Hi, I had order the product "Puma Mike White & Grey Sports Shoes(Order No. [protected])" price of Rs.1699 on 29th of July 2013 and same day i have raised a ticket for reverse pickup of the product and waited till 10 days but no one came for pickup the product then i called to the snapdeal customer care, they told me to dispatch yourself, courier charges will be refundable so i have dispatched it on 7 Aug 2013 with Maruti Courier(Courier No.[protected] and customer care told that product Amt+courier charges (1699+150) will be refundable to your bank account within 7-10 days, I waited till 10 days and i checked the bank balance i saw only Rs.150 refunded to my account but not Rs.1699 then i called again to snapdeal customer care they told me send my bank statement as they want to verify that i did not receive the refund so i have sent my bank statement on 23 Aug 2013, Told me to wait again 7-10 days for Rs1699 refund. Again i have sent an email to snapdeal([protected]@snapdeal.com) but no response. Still I am waiting to refund Rs.1699, Would be appreciable if you can help me refund Rs1699 from snapdeal. Please let me know if you need any proof. Thank you very much in advanced!!