[Resolved]  Snapdeal Online Shopping, Pearl Set — reg refund

Address:

Thiruvananthapuram, Kerala

I have registered a complaint no.6539 before 2 months. I purchased a set of pearl studs and chain.But the studs is seen different.One have 2 petals and the other have 3.I contacted over phone to their office and as per their direction I returned it through blue dart courier.They denied the parcel and send it back when i contacted them they told it has been rejected because the set was incomplete.After talking with them over phone they accepted to take the article back and to refund the money.They communicated through mail and agreed to give the money back.but now they are asking me to register another complaint.Please do the needful to get me justice for me.Hoping that my humble request will be fulfilled.

[protected]@yahoo.com
Thara.