[Resolved]  Snapdeal — Poor and cheap quality of product, denying reverse pick up or refund of money to my account

I made a purchase of women top from Snapdeal on August 28th which was delivered to me on August 30th and within half an hour I claimed the return of the disgusting, cheap product they sent me. They at first promised me a reverse pick up and then they would return the money in my account. And that too they are returning me some SD cash, in which I am definitely not interested in. I have been waiting and chasing them for the "promised" reverse pick up under their "trust pay" but of no use. Now they want me to courier the damn thing myself and they might refund the courier charges. By the way I have no faith left in this deceiving site and will never ever visit it again. It's been more than 16-17 days and I don't know how to get y money back so I am bound to raise this complaint against this fraudulent online shopping site!! Please help me I am attaching the emails I have exchanged with the site regarding the return.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 17 Sep 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
I send in all the details of transactions to Snapdeal Online Team yesterday but there is no reply from their side. What should I do?
Dear Sir/Madam,

Thanks for the update. Please provide your contact number with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Snapdeal Online Team..Hi there!!

Continuously following ur orders...but there are no calls or emails regarding the solution of the real problem. It's not that you guys didn't have my contact number or mail.id . I've already mailed and called snapdeal a gazillion times!!

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