Snapdeal — Snapdeal a bunch of robbers

Address:Kolkata, West Bengal

I had bought a Canon Digital IXUS 240 HS 16.1 MP Point & Shoot Camera(Purchase Id: [protected]) from Snapdeal on 13/08/2013. After waiting for one month as i didn't receive it, I requested a cancellation and bought the same camera from Flipkart as i was going on vacations. I then after cancelling it still received the camera from Snapdeal on 23/09/2013. I was on vacation, and as soon I came back, sent back the camera in first week of October. I didnt even open the box as I have the same camera already. Still now after a lot of mails to snapdeal support still I haven't got my money back. Unfortunately now I am out of India for a while. Can this forum please help me, I am willing to share any other details required.
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Dear Abhishek Roy,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 22 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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