Snapdeal — SNAPDEAL : Fraudulent company and Web Forgery

I purchased Zebronics Usb Keyboard (K06) Item Code:[protected], Order No. : [protected] on 18/9/13 via snapdeal, it was supposed to get delivered by 23/9/13, But it had not been delivered, I tried filing complaint with Snapdeal customer care on 23/9 but no response was shown by cc team(they didn't even shared the ticket no. of complaint with me), rather they insisted me to call courier company. I tried calling courier company many times but they didn't respond to the call. Finally on 26/9/13 i again called Customer care with ticket no: 3343856, the guy told me that your product has been returned back by courier company to snapdeal, and when i enquired about reason they were not able to clarify this and cancelled by order. When i searched for same product on snadeal website after this incident it was showing as"Keyboard that you are looking for is currently unavailable." This is the worst customer service, Fraud with customer you have no right to do business. Also my money shall be refunded after 4-5 days, while snadeal took my money immediately. I want this grievance to be resolved, i want refund of my full amount immediately along with compensation amount. snapdeal.com is web forgery site.