[Resolved]  Snapdeal — Wrong and undelivered order

Address:	West Bengal
Website:	www.snapdeal.com/

There are three products for which I have complaints. The details are as followed.

1. Snapdeal order id: [protected]

i. Suborder: [protected]
Product: Crown craft dinner set (32 pcs).
Price: Rs.1999.

Complaint: Wrong shipment sent and that too delayed (expected 9th June, and received on 13th June). I have been sent a casserole instead of my order, which costs less than one 6th of my payment. I have been writing mails ever since (received day before yesterday) but with no response. I have already sent them 3-4 emails at [protected]@snapdeal.com.

ii. suborder: [protected]
Product: Mosaic stainless steel tumbler (set of 6).
Price: 389

Complaint: Order not yet received. Expected time of delivery was on or before 9th of June, 2013.


2. Snapdeal order id: [protected]
Product: Ajanta Digital clock.
Price: 1100.

Complaint: Order not yet received. Expected time of delivery was on or before 11th of June, 2013. Wrote mails to [protected]@snapdeal.com, and they said that product has already been dispatched and will reach me in a day. But still not received.


Please do the needful so that I get my orders at the earliest, or they refund me the amount.