Snapdeal — wrong information

Address:Ghaziabad, Uttar Pradesh

i have purchase mega 6.3 black color mobile as shown online with discount the cost of mobile is 24114 rupees and i paid it through credit card and it will be reaches up to me at 10/10/2013 but today i got called from snapdeal.com that your product is cancelled because the shown price of mega 6.3 is not correct and said the we will refund your money with in 4 to 5 days now what can i do i want the mobile before 11/10/2013 and they cancelled the order and 2% charge is cut from my credit card with out my fault i want either phone before 11/10/2013 or my money should be refunded at last as tomorrow only with no intererst my order number is TrustPay This order is covered under TrustPay. • 7 Day Easy Returns • 100% Moneyback Guarantee • Guaranteed complaint resolution Know More > Dear ankit kumar, Your Order ID : [protected] Order Placed on :[protected]:52:27 You have done all the hard work!! Now sit back and relax. We will send you an Email and SMS the moment your order items are dispatched to your address. Order Details : S.no Item name Suborder Number Quantity Estimated Dispatch Date Price 1 Samsung Galaxy Mega 6.3 GT I9200 [protected] 1 On or Before Oct 09, 2013 24114 Shipping Address : ankit kumar SD-163 SHASTRI NAGAR-D, BLOCK NEAR CBI ACADMY ghaziabad - 201001 Uttar Pradesh Total Amount : Rs. 24114 SD Cash Redeemed : 0 Shipping Charges : 0 Paid Amount : Rs. 24114
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Dear Ankit Kumar,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 8 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
My name is goldy suri.I Bought Tablate Ambrane A3-7 (2g n 3g calling) this year(2014) Feb from SNAPDEAL.COM.l am giving you some details.
Invoice Num : 743AE9/13-14/33433 1
Invoice Date : 21-Feb-2014
Ambrane Tab A3 7
IMEI : A7213F0005476
ORDER NO : [protected]
SUBORDER NO : [protected]
Amount : 8500
BUYER : GOLDY SURI
My Complaint is that the information about the product these people given on there website it is not true it is tottaly wrong.Because I am a new user of any tablet I read the Product Description and Technical Specifications carefully after that I purchaged Ambrane Tab from site.but when I show this product to technically sound Person then I got to know that I have been cheated by SNAPDEAL.COM.
THEY MENTIONED ON WEBSITE : Processor CORTEX A9 1.5GHz.
BUT THE PROCESSOR IS 1GHs.
THEY MENTIONED BATTERY TYPE IS : 4000mAh Browsing Time 5-6Hours Standby Time upto 3days.
BUT BATTERY IS ONLY 3500mAH Browsing Time 3-4Hours Standby Time upto 1day.
AND MORE LIES
THIS IS THERE MISTAKE AND THEY HAVE TO PAY FOR IT.I DONT WANT MY MONEY BACK.
ALL I NEED THAT FIRST THEY RECTIFY PRODUCT INFORMATION ON THERE WEBSITE.
TAKE BACK THERE PRODUCT ( AMBRANE A3 -7 ) FROM ME. AND GIVE ME ANOTHER
PRODUCT OF CONFIGURATION ( WHICH THEY SHOWED ON THERE WEBSITE ) (2g n 3g
calling) VIA SIM, 1.5GHz AND 4000mAH BATTERY TABLET NOT LESS THAN.
I WANT ANOTHER PRODUCT.
BECAUSE THIS IS NOT ONLY MATTER OF MONEY THIS IS METTER OF JUSTICE THAT NOBODY
CAN CHEAT YOU EITHER ON REPUTED WEBSITE LIKE SNAPDEAL.COM.
THEY PEOPLE BROKE MY FAITH ON ONLINE SHOPPING.
GIVE ME JUSTICE PLEASE.
MR GOLDY SURI

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