[Resolved]  Sree Travels — FRAUD

Address:Chennai, Tamil Nadu

We approached Sree travels for a trip to north India covering Shimla, Kullu, Manikaran, Manali, Dharamshala, Dalhousie, Amritsar and Chandigarh. Fortunately, we booked our air tkts directly and asked them to arrange for travel and accommodation. When we discussed, we were told that accommodation would be given in a 3 star hotel and a Tavera would be given with an English speaking driver. As I went with my wife and 2 daughters, they also agreed to provide rooms with triple cots. When we landed in Chandigarh airport, we got an indigo, in which half of the boot space was occupied by the driver’s luggage and neither the vehicle had a luggage carrier. .We protested with the local agent and also with Ms.PADMA OF SREE TRAVELS, both of them asked me to speak to the other person. Finally they agreed to give a Xylo, the next day, for which we had to wait for a couple of hours. THIS WAS THE ONLY WORD THEY KEPT UP IN THE WHOLE TOUR. The accommodation at Chandigarh was average but when we went to shimla the next day, the hotel was pathetic(Sitara Regency).This is a typical lodge wherein a person with a family should not step in-EVERYTHING WAS BAD, from location to linen, to the cleanliness, toilets. We called Mr.ELANTHIRAYAN and protested. He washed off his hands, saying that 3 star wasn’t committed and said that the hotel in Kullu would be better. We accepted his words and went to Kullu, only to find another pathetic hotel, which is one shade better that the Shimla hotel. Again we called Sree travels , who again informed us that the hotel in Manali would be better than Kullu. In the meanwhile the 2nd installment I gave to Sree travels was returned, due to signature difference-this is the TURNING POINT and we felt that we should take the program in our hands, instead of allowing it to become a disaster. Even here they insisted that I pay Rs.20K at Kullu itself, which I did, but withheld the balance Rs.13k. . We then called Sree travels, to cancel the bookings at Manali, Amritsar, Chandigarh-we took this stand based on the very poor ratings for these hotels in the trip advisor and we were clearly not in a mood to experience such pathetic hotels again. We quickly booked a very good hotel in Manali(hotel Vintage),this hotel also helped us to book our accommodation at Dharamshala and from there, we managed our hotel bookings thro’ trip advisor, on our own. In the meanwhile, Sree travels were following- up for the balance payment and we thought we will use their hotel in Dharamshala(hotel vatika).After reaching the hotel, we found that this hotel is not in Dharamshala, but in a place called Chamunda, about an hour away from Dharamshala. With the help of vintage , we checked-in to a hotel in Mcleodganj(if people want to stay in Dharamshala they should stay in Mcleodganj and not at places like Chamunda) We told Sree travels to give credit for the accommodation not used by us and then would pay the balance amount. They refused and attempted to stop our vehicle, on our way to Dalhousie. We agreed to give money for the diesel and the driver obliged and took us upto Dalhousie. This led to a lot of anxiety and from Dalhousie we were prepared to take another taxi to Amritsar and also booked our train tickets from Amritsar to Chandigarh as we were anticipating trouble from Sree travels. However, the driver was very helpful-he spoke to the Chandigarh agent and agreed to complete the tour with an additional payment of Rs.3500. We somehow managed to make the tour memorable , as we arranged stay in good hotels. Left to Sree Travels, the whole trip would have been a complete disaster. They behaved like thugs, when you do not accept their proposal ; complete mis-representation on what they have committed on accommodation. ; Incapable o[censored]nderstanding what we require. By booking directly, we may spend a little more time and money but the vacation would be good. HAVING GONE TO SREE TRAVELS IS THE WORST DECISION I HAVE MADE ON VACATION PLANNING. . For heaven’s sake, do not make this mistake
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Guys if you have chance to see site and feedback plz dont choose SREE Travels.

i did nt looked into feedback and spoiled my trip .

please never ever choose sree travels . Still now i cannot control my anger. They spoiled our trip with out booking heli tickets and also did nt send refund money properly .

Such an worst experience we had so plz donot choose SREE TRAVELS.
We got to know about Sree Travels through one of our colleague. we booked the Mukthinath Tour tour, we were 4 members. No discount was given to us.
But we heard that Rs 1000, will be given to our friend who introduced us to Sree Travels as incentive. Sree Travels promised that they will give Rs 4000/- to our friend.
But before 2 weeks of tour date, we lost our aged father in law. so we need to cancel the trip. when we informed the same about the same to Sree Travels.They said that they will not give a single penny paid by us to us back.
But these Non refundable terms were not informed to us.

we have to loose all our money, they did not respond to us with good attitude, Sree Travels did not bother to the problem we were facing due to them.
Mr. Elanthirayan, the proprietor language was very poor. Mrs. padma who was very pleasing and convincing in the beginning, never picked our phone...She simply blocked my phone no.

finally when we approached our friend, he said that he did not also received his so called incentive Rs 4000/-

So, It is only a mere trap from SREE TRAVELS, Do not believe in their attractive offers. Completely not reliable.
i am seshagiribabu had tour with SREE TRAVEL to dargiling from 20th to 26th, air we booked on our own.
FOUR MAIN THINGS IN THE TOUR.
ONE IN EXCELLENT OF COLLECTING FULL MONEY FROM US RS.16900/- WE NEVER BARGAINED.
TWO VERY WORST FOOD, sree travels donot know about CUT FRUITS, BREAD AND JAM they killed al, l the above 60 years participants by providing 4 times "poori"
it is not poori, dried one we cannot able to cut, one day worst "uppma" never seem in the world, one day pongal- worst in world, all Guide, cooks from Chennni only, PAID persons from our money collected by SREE TRAVELS RS 16900/-
THREE - IF THE BUS OR MINI VAN COMES ALL 60 YEARS OLD PARTICIPANTS SREE TRAVEL THOUGHT IT IS FREE BUS LIKE THIRUPATHI, would have been arrange seat no wise, the guide has to inform the numbers to the participants" this is your seat no."
FOUR, IN SITE SEEING THE GUIDE OMITTED SOME OF THE PLACES WHICH IS MENTIONED IN THE PROGREMME LIST, LIKE SCIENCE CITY, ROPE WAY, NATIONAL PARK, HANUMAN TAK,
BUT SREE TRAVELS COLLECTED RS 16900/ SREE TRAVELS SWALLOWED OUR MONEY.
we don't know sree travels before 19th of April2019, became partner up to 26th, from 26th we HATED SREE TRAVEL, SINCE SREE TRAVELS DISAPPOINTED US. WE WANT ENJOY BY PAYING RS 16900/- INSTEAD WE SUFFERED A LOT we experience the tamil proverb" thudu godothu suudu vechekerathu".
I MY LIFE FUTURE I NEVER CHOOSE SREE TRAVEL. I WILL NEVER RECOMMEND TO MY RELATIVES AND FRIENDS TO SREE TRAVELS.

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