SRS Travels — not giving the tight seats..

,,i had booked 6 seats in srs from Mumbai to manglore..all seats are near by..but when we board the bus the conductor changed my 2seats and given another 2 seats which is far from the seats i booked..he given our seats to other famly saying they need to sit near by..i said even we are famly so i want my seats...we spiked for an hour ...but he didn't gave me right seats..he shud have took extra money from them...it was really a horrible journey..1st time i travelled in srs and its the worst one...
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