[Resolved]  SRS Travels — Not on schedule and bus type changeded

Hi team.

We booked SRS bus from bangalore to Mumbai on 25th Dec. Seat no. 36, 41, 42.
Ticket no; 37142463

While booking it was mentioned that, bus type was VOLVO multi axle.
Bus bus provided is SCANIA (KA01AE2594) which is not comfortable.

And also bus crew members are allowing other un-reserved travellers at many places in between kolhapur and Pune. Many places they are stopping bus without any reason and just offer vacant seats to other on going passengers

Because of this we are getting late to reach our destination.

Please call respective crew and take necessary action.

It's 12.30pm, still we are in Pune.

We supposed to reach Mumbai by 12.40.

It's very embarrassing time in bus
We have family members with kid onboard.

Conserned authority members please take care your crew members.

Thanks
Yous unhappy passenger.