SRS Travels Complaints & Reviews

Address: Banglore and Harihar

I sent a courier through this service, but they did not take responsibility for ensuring it reached the correct drop location. The delivery person forgot to deliver the items, and after that, there was no response from any of the staff. None of the contact phone numbers were working, making it impossible to get any support. This was a very disappointing experience and one of the worst courier services I have used....

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Hi SRS,
I booked srs bus from hangal to bangalore on Jan 5th, 9pm.
Ticket No.: TV[protected]
Passenger(s): Praveen Somapur
PNR: 620957
Seat Number(s): 7U
Boarding point: Hangal
Address: virat nagar privet bus
Boarding point contact: [protected]
Jan 4th bus operator call told bus canceled After that I not get any refund amount.
And also I called to srs head office Davangere,...

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PNR - 463284
Vehicle No - KA 51 AG 0263

Kamala Tarade seat L2, travelling on[protected].30pm bus from Anand rao circle SRS travels, due to rash driving driver applied sudden brakes, due to which kamala lost her balance and dashed to cabin inside the coach and got hurt on her face, she got cut on her face, she called her son and asked to pick her up for the treatment. Son asked driver to drop her on next stop will come...

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Sir, I had booked an online ticket from Sivakasi to Hosur on 16/10/2022. The date of Journey is 21/10/2022.in the name of my uncle Sri.P.Kalirajan, His pnr no. is 36833348. Due to unavoidable circumstance the trip has been cancelled. I cancelled the ticket on 20/10/2022. Confirmation mail has been received. According to their policy, the amount will be refunded within Five working days. Till now my amount has not refunded....

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Address: Aurangabad

On dtd. i have booked SRS online ticket from Davanagere to Aurangabad for Mr.Akram A. but amount we debited from by account Rs.1795.95/- twice and ticket also not booked i have several times send email to customer support but still my amount not reverted to me & i have tried contact no.[protected]/[protected] but i have not get solution

this type of support prove your service & support quality...

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Address: Bangalore

Hi Team,

I am writing this email to bring you to notice the experience we had during our recent SRS bus journey.

We had a total of 23 seats booked on 1st dec from Shirdi to Bangalore. The timing of the Bus was at 05:30PM from Shirdi.

We had Wedding function in Nashik and it was raining the entire day on 1st dec, before booking the ticket we got confirmation from SRS travels that they can wait...

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Address: SRS TRAVELS, Chennai, Tamil Nadu, 600096

I booked ticket on oct 30, 19 from chennai to madurai and i was carrying extra luggage, they kept three of my bags in bus storage area and asked me to keep my backpack and duffel bag in my sleeper seat and the driver person asked me rs 30 for luggage when i get down. I paid rs 809 for this whole journey yet i’m asked extra without any proper bill. Kindly check this issue. Very worst service they provide. Zero cleanliness and no professional...

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I have booked my trip from "Chennai" to "Tenkasi".Travel name as "SRS".PNR:30250216. The trip day evening I received a message as "Your Trip is canceled due to vehicle breakdown".Very disappointed and Irritated. I received the information before 2hours for the travel date. At least they should be informed before the trip date. How will be users again book the tickets for the same time and date?...

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Address: 416115

I had booked ticket in srs travels on 30th june from bangalore to ichalkaranji with good consideration of reaching by 8 am as schedule. After belgaum it stopped 9 places on highway to pick local passengers wasting precious time of ours. Its ridiculous to run as local bus after talking such high amount. It took 3.5 hours for 100 kms. I need claim for my loss of business 2hich was scheduled at 10 am.
Time is precious.. If it would be...

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Dear [Service Provider/Customer Support Team],

I am writing to express my dissatisfaction with the recent experience I had with your service. Although I successfully booked a ticket and received a PNR number, my seat was not actually reserved. Additionally, no refund was initiated for the failed booking.

When I boarded the bus at Jalahalli (SRS Bus), I was informed by the staff that my seat was not booked. I was asked to pay again for a seat, despite having already paid earlier. Furthermore, I have not received any refund for the previous payment either.

Even after paying again, I faced great inconvenience as I was unable to sit properly. I also tried reaching out to your customer care, but unfortunately, there was no response.

This entire experience was extremely disappointing and unprofessional. I am highly dissatisfied with the service provided and expect a full refund for both the initial booking and the additional payment made at the bus.

Kindly address this issue at the earliest and process my refund amount of Rs 3100 without further delay.

If this doesn't responded immediately then I will raise this to consumer court or higher authorities

Thank you,
Darshan S
[protected]
[PNR Number -- 40428856

SRS Travels customer support has been notified about the posted complaint.

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I am travelling from bagalkot to bangalore. In bus there is no working charging ports for any of the seats available in bus. If we asked for that they were not responding properly and they said like of they were not working just sit quite, We don't do any of these things. We had bad experience with SRS travels. This is not the first time I'm facing this issue. Very poor service

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We had booked ticket from Hyderabad ( Lakdikapool) to Bangalore, (Sadahalli gate) on 8th nov 2024. Boarding time is 9.35 @ Lakdikapool. Bus reached boarding point ( Lakdikapool) @ 9.45. We had occupied our seats. After that lot of sounds and too much vibration in bus. We noticed that some luggage is loading on the top of the bus. We had waited up to 11.15. But they still continue their loading. Me and some of the other passengers asked them, Is it a lorry or bus. Why are you loading this much of material on the top of the bus. It is not safe to inside passengers. But they dont bother our inconvenience and No body replied properly. They said We are not the concern person. ask at our office, no body in the office, because the same staff sat in the same office, before they started loading. Bus was started @ 11.30 pm from Lakdikapool. Right time to reach Sadahalli gate is 6.15 AM. but reached sadahalli gate @ 10 AM. Bus is also not hygiene. Lot of dust and dirty foam covers. we have bus photos also with lot of material on the top of the bus. Bus not delayed due to traffic or other reasons. Only the reason is they operate the bus like lorry.

SRS Travels customer support has been notified about the posted complaint.

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Address: Bangalore electronic city

Dear team,

Iam Travelling from Bijapur to Bangalore your bus time bus need to be reach 6:30 to Bangalore but the delayed to 2hrs late so because of that my interview is unable to attend today. kindly check take action and confirm otherwise I will go for consumer forum because 10 minutes is okay buffer time I am not expecting on time but 2 hours delay is not acceptable because of that my interview is cancelled kindly check
Regards
Ekanath
[protected]

SRS Travels customer support has been notified about the posted complaint.

May 08, 2024

Updated by [email protected] Bus no ; KA 51 AA 6988

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Address: Bellary

I am Jagadisha H K I am booking started my ticket in SRS travels on 07/05/2024 morning 9 to 10 AM between and I am also booked same day ticket from Bellary to Bangalore that vehicle is Shakthinagar - Bangalore bus and we called to schedule phone number he also confirmed it will reach 12:55AM at Budavara complex opposite side Bellary and he also given that vehicle driver phone number then called spoke with details and confirmed bus time when it reached after coming the place there is seats availability, and they will told another bus schedule 1 time, again tell schedule time difference and again told bus schedule on 6th of May, how will it's taken before date booking, they are not responding properly and they are not ready to speak with refunding amount, and we are suffering with two small kids below 5 years 1 baby another 1 and half year baby mid night 2:00AM with my wife... Please take the action, refund my amount. And after that we are traveling in KSRTC bus to Bangalore,

PNR number or traveling details
Your ticket for Bellary to Bangalore on 07/05/2024 is confirmed with PNR: 39336861, Ser.No: ShaktiNagar-B, lore Sleeper, Seat No: 5L, 6L, Boarding Point: BellaryS R S Travels, Reporting Time: 12:40 AM, Dep Time: 12:55 AM, Contact No: [protected], Drop Off:, Address: Near mothi circle, opp :buda complex, New bus stand raod, Landmark:, Opp :Buda Complex, New Bus Stand Raod, - SRS Travels

SRS Travels customer support has been notified about the posted complaint.

May 08, 2024

Updated by Jagadisha H K I am Jagadisha H K I am booking started my ticket in SRS travels on 07/05/2024 morning 9 to 10 AM between and I am also booked same day ticket from Bellary to Bangalore that vehicle is Shakthinagar - Bangalore bus and we called to schedule phone number he also confirmed it will reach 12:55AM at Budavara complex opposite side Bellary and he also given that vehicle driver phone number then called spoke with details and confirmed bus time when it reached after coming the place there is seats availability, and they will told another bus schedule 1 time, again tell schedule time difference and again told bus schedule on 6th of May, how will it's taken before date booking, they are not responding properly and they are not ready to speak with refunding amount, and we are suffering with two small kids below 5 years 1 baby another 1 and half year baby mid night 2:00AM with my wife... Please take the action, refund my amount. And after that we are traveling in KSRTC bus to Bangalore,

PNR number or traveling details
Your ticket for Bellary to Bangalore on 07/05/2024 is confirmed with PNR: 39336861, Ser.No: ShaktiNagar-B, lore Sleeper, Seat No: 5L, 6L, Boarding Point: BellaryS R S Travels, Reporting Time: 12:40 AM, Dep Time: 12:55 AM, Contact No: [protected], Drop Off:, Address: Near mothi circle, opp :buda complex, New bus stand raod, Landmark:, Opp :Buda Complex, New Bus Stand Raod, - SRS Travels

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Hi

I am travelling from Bangalore to pavoorchatram using SRS travels. The bus stated from Bangalore on 25 April 2024 on 8:00 PM still the bus not reached the destination 25 April 2024 10:00AM. My wife and two kids are travelling in the bus. They were taking too long time more than what they committed.It is happening every time.

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Address: Bangalore

On 31st march i have booked the bus from belgaum to banglore. but, PNR number is not allotted. Hence, i could not find any bus, However, my amount is deducted from ICICI bank. Here is booking & payment summery of the booked ticket.

Name of customer: Basavraj Goturi, Age:39
Date of journey: 31st march 2024
Order No: 39175498
Transection CC avenue number:[protected]
Payment method: UPI Payment.
Total billing amount: 997.50Rs

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I travelled on KA 51 AG 0251 on 25 Feb 2024. Driver and the boarding person was very rude and denied for keeping luggages in luggages section
Advised us to carry the luggage inside bus and keep it near last seat. When asked for help, boarding guy said it is not his job. When requested for opening luggage section, he said there is no space. Every passenger complained the same and everyone' luggage is inside bus.

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Have booked a bus from Bangalore to Belgaum bus no KA01AE2591. Boarding time was 9.50 at 8th mile stop Bangalore.

Have waiting in the SRS office itself from 9.30 pm. When have continuously questioned on bus arrival that time office operator telling we have changed the bus time...we simply waiting 2 hours in the SRS office. Their response also very pathetic after questioned about bus arrival...

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Address: Bangalore

Above 5kg luggage are kept in the bus passenger are not comfortable pls resolve this immediately bus nor KA 42 A 5611

+1 videos

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