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SRS Travels Complaints & Reviews

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Updated: May 8, 2024

Complaints 772

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60

Unresolved

712

Bad 😕 It seems that SRS Travels has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Not on schedule and bus type changeded

Cancellation ticket refund issues

Complaining about driving

refund not received for ticket cancellation due to bus breakdown on 21-03-2020

misbehaving abusive word

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100 % Cancellation charge for canceling my ticket

extra charges for luggage

Parcel delivery

Bus trip got cancelled but refund amount not received fully

Very very bad experience with SRS travels

Parcel not Delivered

SRS Travels reviews & complaints(772)

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Address: Bangalore electronic city

Dear team,

Iam Travelling from Bijapur to Bangalore your bus time bus need to be reach 6:30 to Bangalore but the delayed to 2hrs late so because of that my interview is unable to attend today. kindly check take action and confirm otherwise I will go for consumer forum because 10 minutes is okay buffer time I am not expecting on time but 2 hours delay is not acceptable because of that my interview is cancelled kindly check
Regards
Ekanath
[protected]

SRS Travels customer support has been notified about the posted complaint.

May 08, 2024

Updated by [email protected] Bus no ; KA 51 AA 6988

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Address: Bellary

I am Jagadisha H K I am booking started my ticket in SRS travels on 07/05/2024 morning 9 to 10 AM between and I am also booked same day ticket from Bellary to Bangalore that vehicle is Shakthinagar - Bangalore bus and we called to schedule phone number he also confirmed it will reach 12:55AM at Budavara complex opposite side Bellary and he also given that vehicle driver phone number then called spoke with details and confirmed bus time when...

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Hi

I am travelling from Bangalore to pavoorchatram using SRS travels. The bus stated from Bangalore on 25 April 2024 on 8:00 PM still the bus not reached the destination 25 April 2024 10:00AM. My wife and two kids are travelling in the bus. They were taking too long time more than what they committed.It is happening every time....

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Address: Bangalore

On 31st march i have booked the bus from belgaum to banglore. but, PNR number is not allotted. Hence, i could not find any bus, However, my amount is deducted from ICICI bank. Here is booking & payment summery of the booked ticket.

Name of customer: Basavraj Goturi, Age:39
Date of journey: 31st march 2024
Order No: 39175498
Transection CC avenue number:[protected]
Payment method: UPI Payment.br...

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I travelled on KA 51 AG 0251 on 25 Feb 2024. Driver and the boarding person was very rude and denied for keeping luggages in luggages section
Advised us to carry the luggage inside bus and keep it near last seat. When asked for help, boarding guy said it is not his job. When requested for opening luggage section, he said there is no space. Every passenger complained the same and everyone' luggage is inside bus....

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Have booked a bus from Bangalore to Belgaum bus no KA01AE2591. Boarding time was 9.50 at 8th mile stop Bangalore.

Have waiting in the SRS office itself from 9.30 pm. When have continuously questioned on bus arrival that time office operator telling we have changed the bus time...we simply waiting 2 hours in the SRS office. Their response also very pathetic after questioned about bus arrival......

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Address: Bangalore

Above 5kg luggage are kept in the bus passenger are not comfortable pls resolve this immediately bus nor KA 42 A 5611...

+1 videos

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I am writing to express my dissatisfaction with the recent bus journey I had with your company. I was a passenger on Bus 5827 traveling from Bangalore to kumbakonam on Jan 10, 2024.

I experienced significant delays during the journey, which caused inconvenience and disrupted my schedule. Additionally, I observed that the bus made unplanned stops to pick up random individuals along the route. This not only contributed to further...

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Website: Stsbooking.com

Vehicle Number:KA 42 A 5613(From Rameshwaram to Bangalore)
Service:Rameswaram-Bangalore
Driver Name:Nsd5253 Riyaz
Date: 12 Dec 2023
Driver stopped for dinner at a halal hotel where there was no other food option. Beef smell was horrible.
In a country where majority doesn't like to eat such stuff, this act is not acceptable.
He says there is no other option around. How can that be possible?
This...

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Address: Dindigul

[protected] Respective phone number person is not giving proper response and unsatisfied received received from him...I dono where you complaint, so posting here to get resolved my issue towards SRS Regular service from Dindigul to Karur through Eriyodu road.

My contact number: [protected]...

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Hi Team, I am getting call from below number on 23rd November([protected]) at 7pm by bus driver and my bus was 7:30 I was already there at boarding point. he told me due to roadblock he is going different route he can't pickup me up and asked to come different point that is one hour which was not possible. I told him it's not possible then he said call Red bus and cancel it I will pass message to bus operator also the same and you will get...

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Dear SRS Travels Customer Service,

I hope this message finds you well. I am writing to express my dissatisfaction with the recent bus journey I had with your company. I was a passenger on Bus (4342) traveling from [ Chitradurga ] to [Andheri] on [27 .11.2023 ].

I experienced significant delays during the journey, which caused inconvenience and disrupted my schedule. Additionally, I observed that the bus made...

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Address: Chikodi

Team SRS travel,

I hope this email finds you well. My name is Dhanaraj and I am writing to bring to your attention a concerning incident that occurred during my recent journey with SRS Travel.

On 14 November 2023, I was a passenger on one of your buses no ka51 ab 0452 traveling from chikkodi to Bangalore . Unfortunately, the journey was marred by an accident that took place near Haveri This incident has left...

+2 photos

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Address: No.4/94 weavar colony, Krishna puram parpakulam

Hello sir
This is Raj Kumar i am bus ticket booking on 27/10/23 Tirunelveli to Bangalore ticket I'd number TSBP96127106
Ticket amount 1785
Please refund amount...

+1 photos

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This complaint about bus no KA51 AA 5278 Bangalore to shaktinagar (Raichur). Today date 19th oct 2023 i travelled from Bangalore to shaktinagar but right time to reach shaktinagar is 8.45 but bus reached at 11:00
The reason is not traffic and not well road at all the reason is the bus driver picking new passengers from bus stop for mony they where discussing the price and picking the passenger the money is not for SRS travells it's...

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Hi,
I am Rajesh from Trichy! one local broker booked a ticket for me in SRS travel around 11pm and bus came around 11, 45. they gave a upper berth with a cost of Rs.750/- thats bus came from Ramathapuram to bangalore Via trichy. I am not sure about bus No and driver name and mobile no. he abused me bad words and scold me like anything and ask me to get down the bus and ask me to get into some other bus near driver seat.
br...

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Address: kolhapur

Dear SRS Travels & Logistics Pvt Ltd Customer Service,

I hope this email finds you well. My name is Sunil Nirankari, and I am the owner of Sunil Garments Company. I am writing to inform you about a distressing incident involving a lost parcel that was entrusted to your transportation service.

On February 27, 2023, we dispatched a parcel with LR No. 1|403452 from Bangalore to Kolhapur, with the intention of delivering...

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Dear sir/ mam
I was booked my ticket from ahmednagar to banglore on 29 July 2023.I was waiting for bus from 5:30pm itself in kotla bus stand, Raj chambers on 4-8-2023.The bus driver or conductor no one called me on the whole day.I was trying to call all the customer care number and the numbers which was there on the ticket which sent through what's app but no use . customer care was said it will come in 10 to o 15 minutes and the driver...

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Address: Bagalkot

Courier booked at Bangalore to Bijapur by paying courier charges
But courier has been wrongly delivered at courier SRS Bagalkot bangarashettr travels

Courier fees is being charged at delivery centre also

1st thing wrong delivery
2nd thing looting money at both end.
Courier no- 23/30065

Complainant ph- [protected]...

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Address: Hubli

I have booked the bus from hubli to shirdi, the timing was at 8 pm, bus recived at 9.30 pm and there is no place to sit in that boarding point empty road have to wait for 1.5 hrs, the behaviour of the person is bus is worst, thé reaching time of shirdi is at 7 am, even after 9 am still we have 95km to go, worst maintenance by any bus i have seen, I think he will drop to shirdi at 11 or 12. Seriously go through these reviews, otherwise it...

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