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SRS Travels
SRS Travels
Customer satisfaction rating: 9%
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608
COMPLAINTS
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SRS Travels Customer Care

SRS Travels

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Address
SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380055
Landmarks:Opp-Vishala Hotel

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
9%
Complaints
608
Pending
0
Resolved
57
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

SRS Travels Complaints & Reviews

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 Azar Zansi on Oct 6, 2020
5/6/2020 tonight I'm travel Mumbai to Belagavi SRS Travels bus.
This Bus Staff and SRS Travels not Follow Government Guidelines for Covid19.
After inquiring from him, it came to know that his office people do not do all this, then what should we do.

Complaint Status


[Oct 06, 2020] SRS Travels customer support has been notified about the posted complaint.
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     y xyz on Sep 23, 2020
    Date of Incident 22/09/2020, 09:02 am

    Bus ticket purchased from Bangalore to Koppal for Date 22/11/2020

    Booking not done against the first attempt of booking and money deducted. Booking completed in second attempt and money deducted once again.

    Requesting refund of the first deducted amount


    Ticket amount deducted twice

    Complaint Status


    [Sep 23, 2020] SRS Travels customer support has been notified about the posted complaint.
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       Shivahosalli on Sep 21, 2020
      Hi team i have booked 21st from bangalore as per web timing it's 6..30am early morning but driver confirmed that it wil be reaching at 10am in morning almost 4houra delay what's hell going on no one cares on passengers problem if it's not resolved i will go and post it in social media

      Complaint Status


      [Sep 21, 2020] SRS Travels customer support has been notified about the posted complaint.
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        SRS Travels — on line travel booking money not refunded since feb 20.

         Sofar on Jul 5, 2020
        Ticket no 34046884 booked on 25.2.2020 on srs website. Due to lock
        Down i cancelled my ticket on your website but...
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        SRS Travels — refund for booking no34345657

         Mahesha BP on Jul 3, 2020
        Almost one and half month over for above mentioned booking number kindly do the needful at the earliest, please take action...
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        SRS Travels — refund not received for ticket cancellation due to bus breakdown on 21-03-2020 [Resolved]

         Nishkal on Jul 1, 2020
        Ticket booked on[protected]Bengaluru - visakhapatnam)
        The ticket has been canceled and they didn't give any refund.br...
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         N h hanchianamani on May 23, 2020
        Consignement no-82/5367 bus parcel booked from vadodara to hubli in march2020 1st week still not recieved every time hubli people are giving some excuses.. Matter most serious

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        Complaint Status


        [May 23, 2020] SRS Travels customer support has been notified about the posted complaint.
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          SRS Travels — driver fighting with passenger

           Selva Senthil Kumar on Mar 17, 2020
          I never ever seen such a worst service.
          Driver fighting with passanger.
          16th mar 2020 from 8.45 pm to 9.45pm...
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          SRS Travels — complaint regarding driver behaviour

           Palavesam Subbiah on Mar 11, 2020
          Dear sir/madam,

          It is very sad to inform you that your srs bus (Py 01 cm4651) driver was very arrogant and...
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          SRS Travels — worst customer service such a brutal personality I

           Abirami Krishnan on Mar 7, 2020
          Worst customer service, i reached 5 45 pm itself in egmore, the executive dint answer my questions properly the are saying...
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          SRS Travels — crew members rude behaviour with senior citizens

           [email protected] on Feb 25, 2020
          Team,
          Last night my mother in law aged 55 and great grand mother aged 85 travelled to sankeshwar from bangalore. It...
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          SRS Travels — refund of money after cancellation of bus

           Kevin Maharaj A on Feb 23, 2020
          On february 17th i booked a ticket in srs travels through redbus app from banglore to marthandam (Departure timing 07.15 pm)....
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          SRS Travels — flower courier. lr no:207/127315

           Event Management on Feb 11, 2020
          We had asked the courier to be delivered to karur but they had delivered to a wrong location. We had to arrange a cab from...
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          SRS Travels — rude behaviour in case of emergency

           Amy g on Feb 7, 2020
          It has been the worst experience in srs travel, i am still on my way and found bus driver to be so rude

          1)...
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          SRS Travels — rude behaviour of bus driver

           prabhudevmarihal on Feb 7, 2020
          Sir, i am prabhudev working in jsw steel ltd. This is to inform you that, i was travelling from toranagallu to bangalore last...
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          SRS Travels — ticket amount not yet refunded

           satya betu on Jan 31, 2020
          On 12th jan 2020 i had taken srs travels bus from tanuku to bangalore but bus got broke down immediately (At eluru, within...
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          SRS Travels — major delay in arrival time as estimated

           Ganesh4217 on Jan 31, 2020
          Below mentioned booking from srs travels & logistics private limited
          Pnr:33661655
          Vehicle number:ka 01 af 303br...
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          SRS Travels — non delivery of goods at kendriya vidyalaya shivamogga

           Dattatri Nadig on Jan 25, 2020
          On 13.1.2020 i have booked 3 carton boxes of parcels to shivamogga vide my gst invoice no. Vop[protected] dated 13.1.2020 -...
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          SRS Travels — bus breakdown - no alternate action taken after 6hr of breakdown from srs travel to passenger convenient

           vinay mukundarao on Jan 21, 2020
          Good morning everyone

          My self vinay. M, traveling from banglalore to pune on 20.1.2020 @ 20.00 from anand...
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          SRS Travels — killer bed, bugs unhygienic seats and smelly bed sheets & no driver interchange in the middle. during night's

           Ashwin Krishna on Jan 18, 2020
          We being a regular passengers of srs from years are very very unhappy with the experience due to bedbugs in buses from hyderabad...
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