[Resolved]  SRS Travels — Rude Behaviour

Address:Karnataka

Hi,


I am frequently traveling from Bangalore to Gulbarga,vice versa first experience with SRS travel was very bad and insulted one,

bus was completely stopped on 2 30 AM i woke up and was getting down to pass urine driver started the bus and conductor was abusing me

then i side i was in deep sleep just wait for 2 minute both started abusing me i was in urgent basis could able to control

then i asked his name he said the take down the bus no and complaint where ever you want don't speak here was the drivers words.

Travelling date 11th August BUS No KA - 42 A995
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Aug 14, 2020
Complaint marked as Resolved 
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I have travelled twice in SRS travels from Bangalore to Udupi. Both times the conductor was extremely rude to me and he spoilt my whole journey. Would recommend that SRS gives training to conductors and drivers on how to deal with customers. I told the him that I need to go to the washroom and he yelled at me and told me that its time for the bus to leave. When the bus started moving after 5 minute, I saw that the washroom was right in front of the bus. I had to suffer throughout the journey because of his attitude. He should have at least considered that I am a woman. I have resolved to never take this bus service again
I have travelled twice in SRS travels from Bangalore to Udupi. Both times the conductor was extremely rude to me and he spoilt my whole journey. Would recommend that SRS gives training to conductors and drivers on how to deal with customers. I told the him that I need to go to the washroom and he yelled at me and told me that its time for the bus to leave. When the bus started moving after 5 minute, I saw that the washroom was right in front of the bus. I had to suffer throughout the journey because of his attitude. He should have at least considered that I am a woman. I have resolved to never take this bus service again

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