[Resolved]  SRS Travels — Without pickup passenger bus went

Address:

Chennai, Tamil Nadu

I was reported to Guru Travels based on your information regarding reporting office. But Guru Travels blindly telling we are not responsible for Online ticket booking passanger, We are taking care only ticket booked from our office.



But you are given contact person details for Guru Travels phone number. Also we including (1 year old infant) waited from 9.20 PM to 10.30 AM on boarding point but nobody called us. Finally one of SRS Agent name called VCP Travels Mr. C. Karthikeyan given me the SRS person contact no. [protected] then they given another contact no.[protected] and they given another contact no.[protected]. But nobody knows the Driver no, also they dont know where is bus actually is there.

Finally i got information by 12.40 AM from contact no.[protected] bus crossed the boarding point like that. I dont understand how bus operator running services without knowing driver no. If the driver no given in Online ticket or Reporting person mentioned in the ticket we can contact them esily. Finally we missed the bus, nobody contacted us aslo Your agent also not helping us.



I want refund immediately. I request you to do the needful.